Have you ever read a tech article and got frustrated and traded it for something digestible? The words used to describe advances in technology, to grab attention, to bring the reader in are not working. Instead of communicating directly to the reader, tech gurus keep their understanding lofty, as if they hold the answer just out of reach. The question remains, is this due to arrogance or a lack of communications skills?
There are so many factors when trying to understand what it would mean for the tech world to be truly accessible, but it starts and ends with communication. If technologists can’t communicate what it is they are building and how to use it, then will any one actually benefit from their work? A forbes article published on Apr 4, 2022talks about “the insular nature of tech organizations” and how this can hurt the development of products because of the lack of communication between the business and the IT teams.
The solution to this communication problem is a shared vision and understanding between developers and consumers. A vision from start to finish of what their products will be used for, what problems they will solve, and how they’ll affect consumers’ lives. In a world of texts, emails, jargon and tech, the solution is conversation.
