Seth Rachlin, EVP Global Insurance Industry Leader Capgemini

Seth Rachlin, EVP & Global Insurance Industry Leader, and former Capgemini Chief Innovation Officer, who manages Capgemini’s relationships with both the Insurance and technology industries, along with interfacing with public, joins the MAKcast & discusses the changes the insurance industry has undergone due to Covid, what those changes are, how business intersects with technology, the biggest threats still out there facing companies and individuals, the role of communications has played in the process, and the point of where the public wants ai/technology from insurance companies, versus still seeking human interaction, and more. Along with blogging and writing, Rachlin teaches Public Policy part-time at the University of Chicago.